FAQ support

Frequently asked questions

To assist new and existing driver-partners to resolve any queries and issues, we've prepared a series of helpful resources.


Steps to find your answer & resolve your issue:

1. Check our FAQ

Use the navigation pane under FAQ (top left-hand side) of this page to identify and resolve your issue (if applicable).

2. Check the in-app support

One of the most convenient ways to get support is directly within your app 24/7. You can access and update your account information, report an issue regarding a trip and look at your weekly earnings.

3. Check online support

Explore additional topics and get answers to more specific questions here.

4. Visit us in-person

Feel free to visit us during our opening hours,